Recommended by Chris Porter (M.S. MIT Alumni, 2010) and contains a provocative critique of the concept of "running IT as a business"
Run IT as a business -- why that's a train wreck waiting to happen
"IT's job is to recommend better ways to operate, using technical capabilities business managers might not even know are possible.
These enlightened companies don't have IT projects -- they have business change projects that aren't done until the planned business change has been accomplished, and users are trained, not in how to operate software, but in how to do their redesigned jobs using the new software."